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ISO 9001:2015
Quality Management Systems
ISO 9001 is an international standard for Quality Management Systems (QMS) issued by the International Organization for Standardization. It helps organizations improve the quality of their products and services through effective process management.The standard...
ISO 45001:2018 is the global standard for occupational health and safety management systems, aimed at reducing workplace risks and improving employee safety.It provides a structured framework to identify hazards, reduce risks, and create safer working environm...
ISO 27001:2022 is the leading international standard for Information Security Management Systems (ISMS), designed to help organizations protect sensitive data from cyber threats, breaches, and unauthorized access.In today’s digital landscape, data security is...
ISO 13485:2016 is an internationally recognized standard specifically designed for quality management systems in the medical devices industry.It ensures that organizations consistently design, develop, manufacture, and deliver medical devices that are safe and...
ISO 21001:2025 is an international standard designed specifically for educational organizations to improve the quality of education and enhance management efficiency.This standard focuses on meeting learners’ needs and increasing satisfaction by implementing s...
ISO 20000-1:2018 is the international standard for IT service management, ensuring high-quality IT services aligned with business needs.It provides a structured framework to manage IT operations, reduce downtime, and improve service delivery.Organizations impl...
ISO 37000:2021 is a globally recognized standard that provides a comprehensive framework for organizational governance. It helps organizations establish effective leadership, transparency, accountability, and strategic decision-making processes.In today’s comp...
ISO 37001:2025 is an international standard designed to help organizations prevent, detect, and address bribery risks through a structured management system.Bribery and corruption pose significant threats to organizations, affecting reputation, finances, and l...
ISO 39001:2012 is an international standard designed to improve road safety and reduce traffic-related injuries and fatalities through a structured management system.Organizations that rely on transportation, fleets, or logistics operations face significant ri...
ISO 41001:2018 is the international standard for facility management systems, designed to improve operational efficiency and optimize infrastructure performance.Facility management plays a crucial role in supporting business operations by ensuring that buildin...
ISO 50001:2018 is an international standard designed to help organizations improve energy performance and reduce energy consumption.It provides a structured framework for monitoring, controlling, and optimizing energy use across operations.Organizations implem...
ISO 22301:2019 is the international standard for business continuity management, helping organizations prepare for, respond to, and recover from disruptions.It ensures that critical operations continue during crises and minimizes the impact of unexpected event...
ISO 14001:2015 is the international standard for environmental management systems, helping organizations reduce their environmental impact and improve sustainability.It focuses on minimizing waste, reducing emissions, and ensuring responsible use of natural re...
ISO 22000:2018 is an international standard for food safety management systems, ensuring safe food production across the supply chain.It focuses on hazard analysis and preventive controls to ensure food safety.Organizations benefit from:Improved food safetyRed...
HACCP is a global system focused on identifying and controlling food safety hazards.It prevents contamination before it occurs.Benefits include:Hazard preventionImproved food safetyRegulatory complianceIncreased consumer trust
GMP ensures products are consistently produced and controlled according to quality standards.It is widely used in pharmaceutical and food industries.Benefits include:Product quality assuranceReduced manufacturing errorsRegulatory complianceImproved consumer tr...
Information Technology — Security Techniques — Code Of Practice For Information Security Controls Based On ISO/IEC 27002 For Cloud Services (security level 3)
UL 2900-2-3:2023 is a globally recognized cybersecurity standard designed for software applications, connected devices, and network-connectable systems. It focuses on identifying vulnerabilities, assessing cybersecurity risks, and ensuring strong protection ag...
Information technology — Security techniques — Code of practice for information security controls based on ISO/IEC 27002 for cloud services
ISO/IEC 27017:2015 is an international standard that provides advanced security controls and guidelines specifically designed for cloud computing environments and cloud service management.As organizations increasingly rely on cloud infrastructure, cloud storag...
Video surveillance systems for use in security applications - Part 5: Data specifications and image quality performance for camera devices.
ISO/IEC 62676-5:2018 is an international standard for video surveillance systems used in security applications, ensuring the quality, reliability, and effectiveness of CCTV systems and monitoring technologies.As security challenges continue to increase, video...
ISO 55001:2024 is the latest international standard for asset management systems, providing organizations with an advanced framework to manage physical assets, infrastructure, and digital resources efficiently while maximizing long-term value and operational p...
ISO 21502:2020 is an international standard that provides comprehensive guidance for project management, helping organizations plan, execute, monitor, and deliver projects effectively.As organizations increasingly rely on projects to achieve growth, innovation...
Customer Satisfaction & Complaints Management System
ISO 10002:2018 is an international standard focused on customer satisfaction and complaints management, helping organizations establish an effective system for handling customer complaints and improving overall customer experience.In today’s highly competitive...
ISO 20400:2017 is an international standard that provides guidance for sustainable procurement practices, helping organizations integrate sustainability, social responsibility, and governance principles into purchasing and supply chain operations.As global mar...
ISO 31000:2018 is an internationally recognized standard that provides comprehensive guidelines for risk management, helping organizations identify, assess, and manage risks effectively to improve resilience and business continuity.In today’s rapidly changing...
Collaborative Business Relationship Management Systems
ISO 44001:2017 is an international standard designed to help organizations establish, manage, and improve collaborative business relationships and strategic partnerships.In today’s interconnected business environment, successful collaboration with partners, su...
Organization and Digitization of Information About Buildings and Civil Engineering Works (Concepts and Principles)
ISO 19650-1:2018 is the foundational part of the ISO 19650 series, providing concepts and principles for managing information using Building Information Modeling (BIM) throughout the lifecycle of construction and civil engineering projects.As the construction...
ISO 10006:2017 is an international standard that provides guidelines for applying quality management principles in projects to improve project performance, efficiency, and successful delivery.As projects become increasingly complex, organizations need effectiv...
ISO 37301:2021 is the international standard for compliance management systems, helping organizations establish effective frameworks to ensure compliance with laws, regulations, industry standards, and ethical requirements.In today’s complex regulatory environ...
ISO 22716:2007 is the international standard for Good Manufacturing Practices (GMP) in the cosmetics industry, providing comprehensive guidelines for the production, control, storage, and shipment of cosmetic products.As the global cosmetics and personal care...
Programme and Portfolio Management — Context and Concepts
ISO 21500:2021 is an internationally recognized standard that establishes the fundamental concepts and organizational context for project, programme, and portfolio management. It provides organizations with a strategic framework for aligning projects with busi...
ISO/IEC 27701:2025 is an international standard for Privacy Information Management Systems (PIMS) issued by the International Organization for Standardization. It helps organizations protect personally identifiable information (PII) through effective privacy m...
ISO 90003 is an international guideline for Quality Management Systems (QMS) in software engineering and development. It provides guidance on applying quality management principles to software development, implementation, maintenance, and support. The guidelin...
A transparent, step-by-step journey to achieving internationally recognized ISO certification with ABS Global.
01
01
Pre-certification Activities
1
Application: Submit your application for certification to ABS Global.
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Application Review: Our team will review your application to ensure completeness and readiness for certification.
3
Audit Programme: Develop an audit program tailored to your organization's size, complexity, and management system requirements.
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Determining Audit Time: Determine the duration of the audit based on the scope of your management system and other relevant factors.
5
Multi-site Sampling: If applicable, conduct multi-site sampling to assess the effectiveness of your management system across different locations.
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Multiple Management Systems Standards: If seeking certification for multiple management system standards, ensure alignment and integration of processes.
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02
Planning Audits
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Determining Audit Objectives, Scope, and Criteria: Define the objectives, scope, and criteria of the audit in collaboration with your organization.
2
Audit Team Selection and Assignments: Select an audit team with the necessary expertise and assign roles and responsibilities.
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Audit Plan: Develop a detailed audit plan outlining the schedule, activities, and resources required for the audit.
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03
Initial Certification
1
Initial Certification Audit: Conduct an initial certification audit to assess the conformity of your management system with the requirements of the relevant standard(s).
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Conducting Audits
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General: Conduct audits in accordance with the audit plan and applicable audit procedures.
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Conducting the Opening Meeting: Begin the audit with an opening meeting to establish rapport, clarify objectives, and outline the audit process.
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Communication During the Audit: Maintain open communication with auditees throughout the audit process, seeking clarification and providing feedback as necessary.
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Obtaining and Verifying Information: Gather evidence to verify the effectiveness of your management system through interviews, documentation reviews, and observations.
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Identifying and Recording Audit Findings: Document and record audit findings, including nonconformities and areas for improvement.
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Preparing Audit Conclusions: Summarize audit findings and draw conclusions regarding the conformity of your management system.
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Conducting the Closing Meeting: Conclude the audit with a closing meeting to discuss findings, address any concerns, and clarify next steps.
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Audit Report: Prepare a comprehensive audit report detailing the audit findings, conclusions, and recommendations.
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Cause Analysis of Nonconformities: Conduct a root cause analysis of identified nonconformities to determine underlying issues and develop corrective actions.
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Effectiveness of Corrections and Corrective Actions: Verify the effectiveness of corrections and corrective actions implemented by your organization to address nonconformities.
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05
Certification Decision
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General: Make a certification decision based on the audit findings, compliance with standard requirements, and effectiveness of corrective actions.
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Actions Prior to Making a Decision: Ensure all necessary information and documentation are reviewed and considered prior to making a certification decision.
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Information for Granting Initial Certification: Provide information and documentation required for granting initial certification to successful applicants.
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Information for Granting Recertification: Provide information and documentation required for granting recertification to organizations seeking to maintain their certification.
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06
Maintaining Certification
1
General: Maintain your certification through ongoing surveillance activities, recertification audits, and other special audits as necessary.
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Surveillance Activities: Conduct regular surveillance activities to monitor the ongoing effectiveness and compliance of your management system.
3
Recertification: Renew your certification through recertification audits conducted at regular intervals to ensure continued compliance with standard requirements.
4
Special Audits: Conduct special audits as needed to address specific concerns, changes in scope, or other circumstances affecting certification.
5
Suspending, Withdrawing, or Reducing the Scope of Certification: Take appropriate actions to suspend, withdraw, or reduce the scope of certification in cases of non-compliance or other significant issues.
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07
Appeals
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Address any appeals related to certification decisions through a formal appeals process, ensuring fair and impartial resolution of disputes.
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Complaints
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Handle complaints regarding the certification process or services provided by ABS Global promptly and effectively, seeking to address concerns and improve customer satisfaction.
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09
Client Records
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Maintain accurate and up-to-date records of all certification-related activities, including applications, audit reports, certification decisions, and client communications.
Step 1 of 9
Certification lifecycle
Certification Processes for Every Stage
From granting to withdrawing — understand every phase of the certification lifecycle.
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01
Granting Certification Process Overview
1
Application Submission: Clients submit an application for certification, including necessary documentation and information about their management system.
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Initial Review: The certification body reviews the application to ensure completeness and determine eligibility.
3
Audit Planning: An audit plan is developed, and an audit team is assigned to conduct the initial assessment.
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Initial Audit (Stage 1 and Stage 2): The audit is conducted in two stages:
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Stage 1: Documentation review and initial assessment.
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Stage 2: On-site audit to evaluate the implementation and effectiveness of the management system.
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Audit Report: The audit team prepares a detailed report, including findings, non-conformities, and recommendations.
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Decision-Making: The certification body reviews the audit report and makes a certification decision based on the objective evidence provided.
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Issuance of Certificate: If the decision is positive, a certificate is issued to the client, confirming their compliance with the relevant standard.
02
02
Refusing Certification Process Overview
1
Application Review: The certification body reviews the application and initial audit findings.
2
Identification of Issues: Any issues or non-conformities that prevent certification are identified and documented.
3
Communication: The client is informed of the reasons for refusal, including detailed feedback on areas of non-compliance.
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Opportunity for Correction: The client is given the opportunity to address the issues and resubmit for certification.
5
Final Decision: If the issues are not resolved, a formal refusal decision is made, and the client is notified.
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03
Maintaining Certification Process Overview
1
Surveillance Audits: Regular surveillance audits are conducted to ensure ongoing compliance with the certification standards.
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Continuous Monitoring: The certification body monitors the client's management system performance and addresses any identified issues.
3
Corrective Actions: Any non-conformities identified during surveillance audits are addressed through corrective actions.
4
Documentation Review: The certification body reviews and updates certification records to ensure accuracy and compliance.
5
Client Communication: Regular communication with the client to provide updates and support for maintaining certification.
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04
Renewing Certification Process Overview
1
Application for Renewal: Clients apply for renewal of their certification before the expiration date.
2
Review of Performance: The certification body reviews the client's performance history and any changes to their management system.
3
Re-Certification Audit: A re-certification audit is conducted to assess the continued effectiveness of the management system.
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Audit Report: The audit team prepares a report detailing the findings and recommendations.
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Decision-Making: The certification body reviews the audit report and makes a decision on renewing the certification.
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Issuance of Renewed Certificate: If the decision is positive, a renewed certificate is issued to the client.
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05
Suspending Certification Process Overview
1
Identification of Issues: The certification body identifies issues or non-conformities that warrant suspension of certification.
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Notification: The client is notified of the suspension decision and the reasons for it.
3
Corrective Actions: The client is required to address the issues and implement corrective actions within a specified timeframe.
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Monitoring: The certification body monitors the client's progress in addressing the issues.
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Review of Corrective Actions: Once corrective actions are implemented, a review or follow-up audit is conducted.
6
Decision-Making: Based on the review, the certification body decides whether to lift the suspension or proceed with further actions.
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06
Restoring Certification Process Overview
1
Submission of Corrective Actions: The client submits evidence of corrective actions taken to address the issues that led to suspension.
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Follow-Up Audit: A follow-up audit is conducted to verify the effectiveness of the corrective actions.
3
Audit Report: The audit team prepares a report detailing the findings and recommendations.
4
Decision-Making: The certification body reviews the audit report and decides whether to restore the certification.
5
Restoration of Certification: If the decision is positive, the certification is restored, and the client is notified.
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07
Withdrawing Certification Process Overview
1
Identification of Grounds for Withdrawal: The certification body identifies grounds for withdrawal, such as failure to address non-conformities or serious breaches of certification requirements.
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Notification: The client is notified of the intention to withdraw certification and the reasons for it.
3
Opportunity for Response: The client is given an opportunity to respond and provide additional information or corrective actions.
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Final Decision: The certification body reviews the client's response and makes a final decision on withdrawal.
5
Notification of Withdrawal: If the decision is to withdraw, the client is formally notified, and the certification is withdrawn.
6
Updating Records: The certification body updates its records to reflect the withdrawal and communicates the decision to relevant stakeholders.
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Why get certified
The Value of ISO Certification
Discover how internationally recognized certifications drive growth, build trust, and create lasting value for your organization.
01
Enhanced Credibility and Reputation
Certification demonstrates your organization's commitment to quality, safety, environmental responsibility, and continuous improvement, enhancing your credibility and reputation among customers, partners, and stakeholders.
02
Improved Efficiency and Effectiveness
Implementing and maintaining a certified management system helps streamline processes, increase efficiency, and minimize waste, leading to improved productivity and performance.
03
Competitive Advantage
Certification sets your organization apart from competitors by providing a tangible demonstration of your commitment to excellence and compliance with industry best practices. This can give you a competitive edge in the marketplace and help attract new customers and business opportunities.
04
Expanded Market Access
Certification opens doors to new markets, both domestically and internationally, by demonstrating compliance with regulatory requirements and customer expectations. It can help eliminate barriers to trade and facilitate entry into new markets where certification is a prerequisite for doing business.
05
Risk Management and Compliance
Implementing a certified management system helps identify, assess, and mitigate risks related to quality, safety, environmental impact, and other key aspects of your business operations. Certification also ensures compliance with relevant laws, regulations, and industry standards, reducing the likelihood of costly fines, penalties, and legal issues.
06
Increased Customer Satisfaction
Certification signals your organization's commitment to meeting customer needs and expectations, leading to increased customer satisfaction, loyalty, and repeat business. It demonstrates that you have robust systems in place to consistently deliver high-quality products and services.
07
Operational Improvements
Certification drives continuous improvement by establishing a framework for systematic monitoring, measurement, and evaluation of performance metrics. This leads to ongoing optimization of processes, products, and services, resulting in greater operational effectiveness and efficiency.
08
Enhanced Employee Morale and Engagement
Certification fosters a culture of accountability, responsibility, and continuous improvement throughout your organization, empowering employees to take ownership of their roles and contribute to the organization's success. It boosts morale, motivation, and job satisfaction, leading to higher levels of employee engagement and retention.
09
Stakeholder Confidence and Trust
Certification provides assurance to stakeholders, including customers, employees, investors, regulators, and the public, that your organization operates with integrity, transparency, and accountability. It builds trust and confidence in your brand, strengthening relationships with stakeholders and enhancing your overall reputation.
10
Sustainability and Environmental Responsibility
Certification promotes sustainable business practices and environmental responsibility by encouraging the efficient use of resources, reduction of waste and emissions, and preservation of natural ecosystems. It demonstrates your commitment to minimizing your environmental footprint and contributing to a more sustainable future.
Ready to become certified?
Get a free consultation with our lead auditors and a clear, realistic roadmap to certification.